Privacy Policy

Last updated: May 27th, 2025

We take the protection of your personal data very seriously and treat your personal information confidentially and in accordance with applicable data protection laws, especially the EU General Data Protection Regulation (GDPR).

1. Name and Contact of the Data Controller

Soleya Retreats
Elisa Kleinbichler & Pauline Münchenberg
10119 Berlin, Germany
Email: soleyaretreats@gmail.com

2. Collection and Use of Personal Data

We only collect and process personal data when it is necessary for providing our services or when you provide it voluntarily (e.g., via email or a contact form).

Types of personal data we may collect:
  • Name
  • Email address
  • Any personal details you provide voluntarily when booking or contacting us

We use this data to:
  • Communicate with you
  • Process your retreat booking
  • Fulfill contractual obligations
  • Improve our offerings and website experience

We do not share your personal data with third parties unless required by law or with your explicit consent.

3. Data storage & Deletion

Your data is only stored for as long as necessary for the purposes mentioned above or as required by law. Once it is no longer needed, we will delete it.

4. Your Rights

You have the right to:
  • Access your personal data
  • Request correction or deletion
  • Object to data processing
  • Withdraw consent at any time
  • File a complaint with a supervisory authority

If you would like to exercise any of your rights, please contact us at: soleyaretreats@gmail.com

5. Cookies & Tracking

This website may use cookies to enhance user experience. Cookies are small text files stored on your device that help the website function properly and analyze usage.

You can adjust your browser settings to refuse cookies. Disabling cookies may limit some functionality of this site.

6. Embedded Content and Third-Party Services

This website may include content (e.g. fonts, maps, videos) embedded from third-party providers like:

  • Google Fonts
  • Instagram
  • YouTube
  • Showit (Website Builder)

These providers may collect your IP address and set cookies. We do our best to embed only content that complies with privacy standards.

7. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, loss, or destruction.

8. Changes to This Policy

We reserve the right to update this privacy policy if necessary. Please check this page regularly for updates.